Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting our players in making informed choices.
Please gamble responsibly and within your means. If you feel your gaming is becoming a concern, help and support are available.
Age Verification
Online gambling in the United Kingdom is only available to individuals aged 18 years or over. We take age verification seriously and conduct checks to ensure all players meet the legal requirements.
If you are under 18, you must not register or attempt to use our services. Parents and guardians are encouraged to monitor their children's online activities.
Warning Signs of Problem Gambling
If you experience any of the following, problem gambling may be developing:
- Chasing losses by gambling more to recover money you've lost
- Spending more time or money on gambling than intended
- Feeling restless or irritable when attempting to reduce gambling
- Hiding your gambling activities from family, friends, or professionals
- Using gambling as an escape from stress, anxiety, or depression
- Borrowing money to fund gambling activities
- Experiencing problems at work, school, or in relationships due to gambling
- Continuing to gamble despite negative financial or personal consequences
- Lying about the extent of your gambling involvement
- Feeling a need to gamble with increasing amounts for the same level of excitement
If you recognise any of these signs in yourself or someone else, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
True Fortune Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the total amount you're prepared to lose over a set period
- Session Time Limits: Receive notifications and automatic session breaks to help you manage your playing time
- Reality Checks: Pop-up reminders during play showing your gaming duration and expenditure
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break from gaming
To access these tools, please log into your account or contact our customer support team for assistance.
Support & Help Organizations
If you're struggling with gambling, professional support is available. Below are trusted organizations offering free, confidential help:
United Kingdom
- GamCare — Free, confidential support and counselling for problem gamblers and their families
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop — The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators simultaneously - Gamblers Anonymous — Peer support meetings and recovery programme
Website: www.gamblersanonymous.org.uk
International Support Services
- Australia — Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada — Responsible Gambling Council
Website: www.responsiblegambling.org - United States — National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Take Action Today
If you think you may have a problem with gambling, please seek help now. There is no shame in asking for support—many people have successfully recovered with professional assistance.
Contact one of the organisations listed above, speak to your GP, or reach out to a trusted friend or family member. Help is available 24/7, and support is always confidential.
Remember: your wellbeing is more important than any game. We're here to help you enjoy gaming responsibly.